ESSENTIAL FUNCTIONS OF THE JOB

 

·        The ideal candidate for this position would be a graduate of a HVAC technical school or program, and have a basic understand of the following:

1. Mechanical refrigeration
2. Electricity
3. Combustion & venting
4. Air distribution systems
5. Oil burners
6. Gas burners
7. Heat pumps

 

·        Must understand and adhere to all safety rules and programs.

·        Will obtain all required EPA/CFC certifications.

·        Initial training will include company culture, customer relations, job requirements and product awareness. 

·        Must undergo extensive training by helping with preventive maintenance calls, installations, and service calls.  This training will be both on-the-job and classroom training.  Apprentice technicians will ride along with a more experienced technician until ready to be promoted to the Service Level I position.

·        After initial training, Apprentice must know basics of customer courtesies, service reports, time cards and radio procedure. 

·        Must be available to attend and successfully complete all training programs as designated by the Service Leader.  These programs may be after normal work hours and they may require overnight travel.

·        Will understand refrigeration gauges, ammeter, ohmmeter and leak detector, and the correct use of each. 

·        Will be able to describe the basic functions of heating and air conditioning systems. 

·        Apprentice will learn the proper method of performing performance tune-ups and efficiency testing on all types of residential heating and cooling equipment.

·        Must be aware of customer involvement and building value in the tune—up procedure and be able to renew Maintenance Service Agreements. 

 

·        Must be able to effectively communicate with the customer and have an understanding of their needs and desires.

·        Must display a clean, professional image in all areas, including personal appearance.

·        Apprentice will be responsible for purchasing their own hand tools.  A recommended tool list shall be provided by the Service Leader.

·        An Apprentice will always be in the company of a more experienced Service Technician while performing work in a customer's residence.

·        Will support the Commitment to Excellence Program.

·        All other duties as assigned.

 

SKILL REQUIREMENTS:

·     Must be able to work independently and without regular supervision.

·     Must be able to learn and effectively use, operate, and repair machinery and tools.

·     Must be able to read, write, and speak English

·     Must have good basic math skills.  Be able to read a tape measure.

·     Must have good public relations skills.

·     Must be available and dependable for flexible scheduling of work hours, including on call  overtime, and holidays.

·     Must be highly accurate in performing the duties of this job.

·     Must be willing to perform other duties.

 

 

WORK CONTEXT:

 

·        Requires lifting up to 75 lbs., the ability to bend, stretch, stoop, kneel, twist, or reach with your body, arms, and/or legs.  Must be able to stand in one place for long periods of time.

·        Requires working on ladders.   

·        Requires working indoors and outdoors in varied environmental conditions. 

·        Requires the ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. 

·        Requires tact and the ability to communicate with customers, employees, supervisors, and clients.

 

I have read the above and discussed the content and expectations of my position with officials from Standard Heating & Air Conditioning.  I understand the content and will work to accomplish the assigned duties. 

 

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Employee Signature                                                                                  Date

 

 

 

_______________________________________________              _____________________

Supervisor Signature                                                                                  Date

 

 

 

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Human Resource Manager                                                                          Date